18 Tahun di Alibaba.com | TÜV Rheinland Terverifikasi | Pabrik di Dongguan, Tiongkok
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+86 159 1799 5408|robin@julyr.com|WhatsApp +86 159 1799 5408|Toko Alibaba ↗|Minta Penawaran
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Frequently Asked Questions

Answers to the questions buyers ask us most before ordering a filling, capping or labeling machine. Cannot find yours? Ask an engineer directly.

Are you a manufacturer or a trading company?

We are a manufacturer. JULYR Machinery (Dongguan Juli Hydropneumatic Equipment Co., Ltd.) operates a 3,000 m² factory in Dongguan, Guangdong, with in-house machining, assembly and testing. You are welcome to visit, or we can give you a live video tour of the workshop.

What is your minimum order quantity?

MOQ is 1 set. We supply single machines as well as complete production lines, so you can start with one filler or capper and add equipment later as your output grows.

How fast can you deliver?

Standard machines ship in 15–25 working days after deposit. Configured machines take 25–45 working days, and complete lines 45–90 working days including layout design and factory acceptance testing. Sea freight is typically 18–40 days depending on destination.

Can you build a machine for my specific container and product?

Yes — most of our orders are configured to the customer's product. Send us your container samples or drawings, product viscosity, fill volume and target output per hour, and our engineers will recommend the filling principle, nozzle type and line layout, then quote accordingly.

What payment terms do you accept?

T/T with 30%–50% deposit and balance before shipment is standard. We also accept irrevocable L/C at sight for orders above USD 20,000, and trade assurance orders through our Alibaba store.

Do you provide installation, training and after-sales service?

Every machine ships with an English manual, electrical diagrams and commissioning videos. We provide free remote guidance for installation and start-up, and lifetime technical support. On-site commissioning by our engineers is available and quoted separately.

What warranty do you give?

12 months from commissioning or 15 months from shipment, whichever comes first, covering defects in material and workmanship under normal use. Wearing parts are excluded and always available from stock.

Which voltages and certifications do you support?

Machines can be built for 220V/380V/415V, 50Hz or 60Hz, with CE-compliant components and documentation where required. Tell us your local supply and we configure accordingly.

Need an industrial packaging solution?

Tell us your product, container and target output. Our engineers will recommend the right machine — or design a complete line — and quote within 12 hours.

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